High Value Problem Resolution

IDES Engineers are expert problem solvers – treating the solution to customer high value problems as a structured product or outcome development activity.

IDES provides root cause analysis of customer operational and / or technical problems and develops actionable countermeasures and solutions to address the identified problems. IDES utilises direct customer engagement and understanding of customer requirements, IDES staff practical experience, graphic problem representation and the use of FMECA, Risk reviews and Human Factors assessments in the resolution of high value problems.